All Posts

A client made a comment to your customer success rep on a call today — the kind that made her want to mute herself and take a breath before responding. She let it go. Didn't flag it. Didn't want to be "difficult" with a client who signs a six-figure contract. From 30 October, that's not just an awkward call anymore. It's your legal responsibility. The Employment Rights Act extends harassment protection to third parties — clients, customers, anyone your team deals with — not j

If you're running a scale-up and HR is currently "whoever has five minutes," here's what's changing and why it matters now, not after your next funding round. 𝗪𝗵𝗮𝘁'𝘀 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴:→ Unfair dismissal protection from day one (no more 2-year qualifying period)→ Tighter rules on fire-and-rehire practices→ Stronger flexible working rights→ Statutory sick pay from day one→ Bigger obligations around harassment prevention→ New 6-year record-keeping duty for holiday pay 𝗧𝗵𝗲

I've heard some version of this from almost every founder I've worked with between 10 and 50 people. It's usually said with a bit of pride, like process is something you graduate into once you're "big enough." Here's the uncomfortable truth: you already have HR. You just don't have anyone doing it on purpose. Every startup has comp decisions, performance conversations, terminations, and someone quietly absorbing a colleague's bad behaviour because nobody wants to be "that per

Running a small business is no small feat. As an entrepreneur, you wear many hats, from marketing to finance, and everything in between. However, one area that often gets overlooked is Human Resources (HR). Effective HR services are crucial for the success of any small business. They not only help in managing your workforce but also play a significant role in shaping your company culture and ensuring compliance with labor laws. In this blog post, we will explore the essential